Privacy Policy – CounselNavi
Effective Date: 26 March 2026
At CounselNavi, we are committed to protecting your privacy and ensuring transparency in how your information is collected, used, and safeguarded. This Privacy Policy outlines our practices when you access or use our platform.
1. Information We Collect
To provide and continuously improve our services, we may collect the following types of information:
- Personal Information: Includes your name, email address, contact details, and educational or professional background.
- Usage Data: Information on how you interact with our platform, such as IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage, and store preferences.
2. How We Use Your Information
- Service Delivery: To connect students with counselors, professionals, and relevant opportunities.
- Personalization & Improvement: To enhance user experience and tailor recommendations.
- Communication: To send important updates, notifications, newsletters, and relevant information.
- Research & Analytics: To understand user behavior, improve platform performance, and develop new features.
3. Google Calendar Integration
CounselNavi connects with your Google Calendar only after your explicit consent.
We access your calendar to:
- Prevent double booking
- Schedule meetings
- Create Google Meet links
We do not:
- Share your calendar data with third parties
- Use your data for advertising or profiling
- Modify events without your action
We do not allow human access to your Google Calendar data except when necessary for support and with your consent.
All data is stored securely and used strictly for scheduling purposes. You can revoke access at any time from your Google account settings.
CounselNavi's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
4. Sharing of Information
We respect your privacy and do not sell or misuse your personal data. Your information may be shared only in the following cases:
- With Your Consent: When you explicitly agree to share your information.
- Service Providers: With trusted third-party vendors who support platform operations (e.g., hosting, communication tools).
- Legal Compliance: When required by law or in response to valid legal requests from authorities.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption
- Data masking and controlled access mechanisms
While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal data
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your data
- Restriction: Limit how your data is processed
- Portability: Request transfer of your data
- Objection: Object to certain types of data processing
To exercise these rights, please contact us at the email below.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Fulfill legal and regulatory obligations
- Resolve disputes and enforce agreements
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Updates will be posted on this page along with the revised “Effective Date.”
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Our Commitment
At CounselNavi, we are dedicated to building a secure and trustworthy platform where students and stakeholders can confidently plan their future.